What is TaRMS?
- TaRMS stands for Tax and Revenue Management System.
- It’s a recently launched (October 2023) online platform by the Zimbabwe Revenue Authority (ZIMRA) to automate and simplify tax processes for both taxpayers and ZIMRA officials.
- It replaces the older SAP TRM system.
Key Features:
- Self-Service Portal (SSP): This online portal allows taxpayers to register, file returns, make payments, manage accounts, and access various tax services independently.
- Integrated System: TaRMS integrates with banks, eliminating the need for bank advice notes and simplifying payments.
- Improved Efficiency: Aims to streamline tax administration, reduce processing times, and enhance transparency.
- Accessibility: Accessible on various browsers like Chrome, Firefox, and Microsoft Edge.
Key Processes and Functions
Taxpayer Registration
With the TaRMS you can register as an individual or company with easy and get a Tax Identity Number (TIN).
Tax Returns Processing.
Tax payers are able to submit the following returns
- Income tax returns (QPD’s + ITF12C)
- PAYE
- Withholding Taxes
- CGT1
Tax Payments
Payment of tax through single account.
Refunds
Apply for the refunds using the platform.
Taxpayer Accounting
The functionality is intended for registration of taxpayers’ tax obligations, advance payments mandatory amounts and other debit and credit amounts, for the calculation of penalties, interests, as well as for repayment of obligations and revenue accounting.
Debt Management
Tax Agents Management
Audit and Risk Management
Case Management
Reporting
There are several reasons why ZIMRA implemented TaRMS, replacing the older SAP TRM system:
Benefits for Taxpayers:
- Convenience: The Self-Service Portal allows taxpayers to manage their tax affairs online, 24/7, from anywhere with internet access. This eliminates the need for physical visits to ZIMRA offices, saving time and resources.
- Efficiency: Streamlined processes and automation reduce processing times for tax returns and payments, leading to faster refunds and quicker resolutions to inquiries.
- Transparency: Increased transparency throughout the tax process builds trust and encourages voluntary compliance.
- Reduced Errors: Automation minimizes manual intervention, which helps to reduce errors in data entry and calculations.
- Accessibility: TaRMS is accessible on various devices and browsers, making it user-friendly for a wider range of taxpayers.
Benefits for ZIMRA:
- Improved Efficiency: Automation simplifies workflows and reduces administrative burden, allowing ZIMRA officials to focus on core tax administration tasks.
- Enhanced Data Management: Improved data capture and storage capabilities provide better insights into tax collection and compliance trends.
- Reduced Fraud Risk: Robust security features and data integrity measures help to combat tax evasion and fraud.
- Cost Savings: Streamlining processes and reducing manual interventions can lead to significant cost savings for ZIMRA.
- Better Decision-Making: Data analytics capabilities enable better-informed decision-making on tax policy and administration.
Who Uses TaRMS?
- Taxpayers: Individuals, businesses, and organizations registered with ZIMRA.
- ZIMRA officials: Use the system for internal tax administration tasks.
