Step by Step guide when applying Tax Clearance Certificate on TaRMS

This module of the Self-Service Portal allows to see the tax clearance certificates generated for the current taxpayer, download these tax clearance certificates, request generation of tax clearance certificates and observe the requests that have been already submitted.

Functionalities of the module are represented through the following web pages:

• Certificates: This web allows to search for, view and download tax clearance certificates generated for the taxpayer regardless of their current statuses (valid, invalid, cancelled or expired)
• Certificate Requests: The page allows to request tax clearance certificates for the current taxpayer and search for, view and download the tax clearance requests that have been already submitted.

The screenshot of the Certificate Requests web page is given below.

This page allows to request tax clearance certificates for the current taxpayer and search for, view and download the tax clearance requests that have been already submitted.

To request tax clearance certificate from ZIMRA authorities (manually completed of system-generated), click upon the Request for Manual Tax Clearance or Request for Automatic Tax Clearance button in the top right of the Certificate Requests web page.

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Initially, the web page provides the complete list of tax clearance certificate requests submitted on behalf of the current taxpayer.

For each request, the following details are provided:

• Generation Type: For example, “Request for Tax Clearance (Manual)”
• Document Reference Number: For example, Erc06122024000014
• Status: Submitted, Verified, Approved, or Rejected
• Submission Type: From SSP, From TaRMS, System
• Submission Date: for example, “01/15/2021”

To search for a tax clearance certificate request, specify any of the above-listed parameters.

Enter one or more search criteria and click Search. The found data (if any) will be displayed in the search results table. To remove the specified criteria and start a new search, click Reset.

The screenshot of the Certificate Requests web page with a display of search results is given below.

To view the tax clearance certificate request, in the corresponding row of the search results table, click the View () icon. The certificate request will be opened in “Read Only” mode.

To download the PDF copy of the request, in the corresponding row of the search results table, click the Download PDF () icon.

The screenshot of the Tax Clearance Certificate Request web page (view mode) is given below.

Download or View Certificates

The screenshot of the Certificates web page is given below.

Initially, the web page provides the complete list of tax clearance certificates generated for the current taxpayer. For each certificate, the following details are provided:

• Generation Type: For example, “Request for Tax Clearance (Manual)”
• Request Reference Number: For example, Erc06122024000014
• Certificate Type: For example, “Tax Clearance”
• Status: Valid, Invalid, Expired or “Canceled”
• Issuance Date: for example, “01/25/2021”
• Validity Start Date: For example, 01/01/2026
• Validity End Date: For example, 11/21/2026

To search for a tax clearance certificate, specify any of the above-listed parameters.

Enter one or more search criteria and click Search. The found data (if any) will be displayed in the search results table. To remove the specified criteria and start a new search for tax clearance certificate, click Reset.

The screenshot of the Certificates web page with a display of search results is given below.

To view the tax clearance certificate request, in the corresponding row of the search results table, click the View () icon. The certificate will be opened in “Read Only” mode.

To download the PDF copy of the certificate request, in the corresponding row of the search results table, click the Download PDF () icon.

 

The screenshot of the Tax Clearance Certificate web page (view mode) is given below.